Privacy Policy for JIFFYit Taxi Service

Protecting Your Privacy

JIFFYit Taxi Service (“we,” “our,” or “us”) values the privacy and protection of your personal data. Registered with the Information Commissioner’s Office (ICO), we are committed to adhering to the principles of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

Information We Collect

Personal Data

- Name

- Contact information (e.g., phone number, email address)

- Location data (e.g., pick-up and drop-off locations)

Non-Personal Data

- App usage statistics

- Device information (e.g., operating system, browser)

How We Use Your Information

We collect and use your data to:

- Provide safe and reliable transportation services.

- Process bookings and payments securely.

- Communicate updates, promotions, or essential service notifications.

- Comply with legal obligations or resolve disputes.

- Improve our services through analytics and feedback.

How We Protect Your Information

Your data is stored securely using encryption and access controls. We regularly review our security practices to prevent unauthorized access, disclosure, or alteration.

Sharing Your Information

We do not sell or disclose your information to third parties for marketing purposes.

Your Rights

As a user, you have the following rights:

- Access your data: Request a copy of the personal data we hold about you.

- Rectify your data: Correct any inaccurate or incomplete information.

- Erase your data: Delete your personal data, subject to legal obligations.

- Restrict processing: Limit how we use your data in certain circumstances.

- Data portability: Transfer your information to another service provider.

- Object to processing: Opt-out of marketing communications.

To exercise these rights, please contact us via customer support. Proof of identity may be required.

Retention Policy

We retain your data only as long as necessary to fulfil the purposes listed above or comply with legal requirements.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be communicated promptly via our website or app.

Contact Us

For questions or concerns about your privacy, please use our contact us form.​

Thank you for choosing JIFFYit. We are dedicated to providing safe and reliable transportation while safeguarding your personal information.

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